Our People
Three Questions to Charlotte Decosterd
What do you enjoy most about your work at SEFE?
As the team lead for contract management at SEFE in France, I am responsible for contract validation and client onboarding, particularly for the SME (small and medium enterprises) market, which involves working through brokers. I really enjoy this role because it provides me with a lot of interaction with different teams across the company, like customer sales management, client services, the brokers’ network and our external partners which I find really rewarding. I also like that we're becoming more and more internationally oriented, as it allows me to use my language skills in English, German, and Dutch. Before joining SEFE, I didn't really have the chance to use English in my everyday working life!
How would you describe SEFE’s role in the energy market?
I think we're really important to the energy market because we ensure a reliable supply in France and across Europe. Plus, we offer expertise and dependable service to a diverse group of customers. Our strong reputation, diverse client portfolio, and commitment to quality ensure that our partners can consistently rely on us for exceptional results. Although we may not always be in the spotlight, our impact on the security of supply in Europe is significant behind the scenes.
What are some key values of SEFE that you appreciate?
SEFE is deeply committed to its employees, fostering a transparent management system where everyone is dedicated to their responsibilities. The company actively encourages growth and learning opportunities for motivated individuals. Transparency is very important at SEFE, and our manager exemplifies this by openly sharing information with the team, creating an environment that supports employee development. I also like that there is a strong ‘family-feel’ at SEFE. The team takes time to get together several times per year - to share moments together, to think about how we grow, and to party as well!
